Motivational Interviewing for Modern Professionals
This upgraded 1 Day MI workshop equips professionals across healthcare, social work, education, HR, and customer-facing roles with advanced motivational interviewing skills. Participants will learn to communicate with empathy, reduce resistance, foster engagement, and guide behavioral change.
Select Location And Date
About this course
This upgraded 1 Day MI workshop equips professionals across healthcare, social work, education, HR, and customer-facing roles with advanced motivational interviewing skills. Participants will learn to communicate with empathy, reduce resistance, foster engagement, and guide behavioral change.
What you'll learn
- Apply MI techniques across healthcare, HR, education, social work, and customer service
- Build trust, rapport, and engagement with clients, employees, or students
- Recognize and respond to resistance effectively
- Guide behavior change ethically and sustainably
- Integrate MI into daily professional practice
- Develop a personal action plan to monitor and improve MI effectiveness
Course Contents
Module 1: Introduction to Motivational Interviewing
- Understand MI principles and collaborative communication
- Explore motivation and ambivalence in clients, employees, or students
- Recognize barriers to engagement
- Icebreaker Exercise
Module 2: Core MI Communication Techniques
- Master open-ended questions, affirmations, reflections, and summaries (OARS)
- Develop active listening and empathy
- Respond effectively to resistance
- Activity
Module 3: Understanding Motivation and Behavior Change
- Explore intrinsic vs extrinsic motivation
- Identify readiness for change across individuals and teams
- Align goals with values and desired outcomes
- Case Study
Module 4: Applying MI in Professional Contexts
- Adapt MI for healthcare, HR, social work, education, or sales
- Conduct effective coaching, feedback, or counseling conversations
- Guide individuals toward self-motivated decisions
- Role Play
Module 5: Overcoming Resistance and Objections
- Recognize and address reluctance constructively
- Reframe objections as engagement opportunities
- Maintain rapport and trust during difficult interactions
- Scenario Exercise
Module 6: Integrating MI into Daily Practice
- Incorporate MI into workflow and professional routines
- Collaborate effectively with multidisciplinary teams
- Use MI to enhance engagement, adherence, or performance
- Simulation Exercise
Module 7: Personal MI Action Plan
- Develop a step-by-step plan to apply MI skills professionally
- Set measurable goals and track outcomes
- Commit to continuous skill improvement
- Action Plan Presentation
Who Should Attend
- Healthcare and mental health professionals
- HR professionals, team leaders, and organizational managers
- Social workers and community service staff
- Educators, student counselors, and coaches
- Customer service and sales professionals
Prerequisites
None
Course Materials
Detailed manual, Presentation slides, Reference materials
Technical Requirements
- Internet access for downloading course materials
- Supported Devices: Laptop, Tablet, Smartphone, eReader (excluding Kindle)
- Adobe DRM-compatible software (e.g., Digital Editions, Bluefire Reader)
Live Course Price
USD 699
Duration
1 Day
Get in Touch
Contact our team of excellence-driven experts today to bring your project to life.
Success Gallery
You Could Be Here Next
Our professionals don't just complete training — they earn recognition and transform their careers through real results.
Related Courses in Professional Skills
Professional Communication and Leadership Mastery
In today’s fast-paced and competitive professional world, strong leadership and effective communication are essential for success. This course is designed to equip you with the tools and techniques to develop your leadership capabilities while enhancing your communication skills. Through interactive learning, you’ll gain a deeper understanding of leadership principles, explore strategies for clear and impactful communication, and discover how to inspire and influence others. Whether you’re stepping into a leadership role for the first time or looking to refine and strengthen your existing skills, this workshop will give you the confidence, clarity, and knowledge you need to lead with impact and drive meaningful results in your organization.
Inclusive Leadership
Inclusive Leadership is about creating a culture where every individual feels valued, respected, and empowered. This course equips you with the skills to embrace diversity, equity, and inclusion (DEI) as a driver of innovation and collaboration. You will learn how to mitigate unconscious bias, foster a sense of belonging, and encourage diverse perspectives in decision-making. By the end, you will be equipped to lead inclusively, building stronger relationships, improving team performance, and driving organizational success.
AI-Augmented Leadership
AI-Augmented Leadership equips you with the skills to leverage artificial intelligence and data-driven tools to become a smarter, more adaptive leader. This course will show you how to use AI insights for decision-making, anticipate team needs, personalize coaching, and optimize strategies for higher productivity. By blending human intuition with AI intelligence, you will be prepared to navigate complex challenges, enhance collaboration, and drive innovation in your workplace.
Ready to Get Started?
Take the next step in your professional development journey with this comprehensive training program.