Manager Management
Manager Management develops skills to coach, guide, and empower managers to lead their teams effectively, improving performance and spreading best practices across your leadership layer.
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About this course
Manager Management develops skills to coach, guide, and empower managers to lead their teams effectively, improving performance and spreading best practices across your leadership layer.
What you'll learn
- Develop and empower managerial talent
- Plan, prioritise and delegate effectively
- Manage performance to get the best from people
- Use strategies to motivate and develop teams
- Recognise and manage change
Course Contents
Grooming a New Manager
- Set specific goals
- Authority boundaries
- Create a shared vision
- Case study
Measuring Performance
- Staying within budget
- Setting measurable objectives
- Skip-level feedback
- Case study
Motivating Managers
- Provide resources
- Bonuses & incentives
- Give credit
- Keep them challenged
Signs of Poor Management
- Missed deadlines
- Team turnover
- Losing customers
- Little or no growth
Trust Your Team of Managers
- Avoid micromanagement
- Promote open communication
- Reward initiative
- Trust but verify
When an Employee Complains about their Manager
- Confidentiality
- Gather information
- Coach or delegate solutions
- Follow-up
Coaching and Mentoring (I)
- Writing performance reviews
- Provide clear feedback
- Praise in public, criticise in private
Coaching and Mentoring (II)
- Offer advice not solutions
- Create supportive environment
- 360 feedback
When Do You Step In?
- Unsafe events
- Legal ramifications
- Severe financial costs
- Repeated failures
Remember These Basic Qualities
- Express confidence
- Practice what you preach
- Open door policy
- Their success is your success
Wrapping Up
- Words from the wise
- Review parking lot
- Lessons learned
- Action plans
Who Should Attend
- Anyone responsible for developing managers
- Senior leaders
- HR and L&D professionals
Prerequisites
None
Course Materials
Course manual with presentation slides and reference materials
Live Course Price
USD 699
Duration
1 Day
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