Intensive Motivational Interviewing Skills
Intensive Motivational Interviewing Skills is a comprehensive one-day training program designed to equip professionals across healthcare, social work, education, human resources, and customer-facing roles with advanced motivational interviewing (MI) techniques. Through practical role plays, case studies, simulations, and interactive exercises, participants will learn how to communicate with empathy, reduce resistance, strengthen rapport, and guide positive behavioral change. The course emphasizes ethical influence, client-centered communication, and practical strategies that can be immediately applied to improve engagement, collaboration, and professional outcomes.
Surrey, British Columbia, Canada
June 30, 2026
Classroom Session
1 Day
About this course
Intensive Motivational Interviewing Skills is a comprehensive one-day training program designed to equip professionals across healthcare, social work, education, human resources, and customer-facing roles with advanced motivational interviewing (MI) techniques. Through practical role plays, case studies, simulations, and interactive exercises, participants will learn how to communicate with empathy, reduce resistance, strengthen rapport, and guide positive behavioral change. The course emphasizes ethical influence, client-centered communication, and practical strategies that can be immediately applied to improve engagement, collaboration, and professional outcomes.
What you'll learn
- Master the core principles and techniques of Motivational Interviewing
- Build trust, rapport, and engagement with clients, employees, and students
- Recognize and effectively respond to resistance during difficult conversations
- Apply ethical behavior change strategies across multiple professional settings
- Develop advanced active listening and empathetic communication skills
- Integrate Motivational Interviewing into daily professional practice
Course Contents
Module 1: Introduction to Motivational Interviewing
- Understand MI principles and collaborative communication
- Explore motivation and ambivalence in clients, employees, or students
- Recognize barriers to engagement
- Icebreaker Exercise
Module 2: Core MI Communication Techniques
- Master open-ended questions, affirmations, reflections, and summaries (OARS)
- Develop active listening and empathy
Who Should Attend
- Healthcare and mental health professionals
- HR professionals, team leaders, and organizational managers
- Social workers and community service staff
- Educators, student counselors, and coaches
- Customer service and sales professionals
Prerequisites
No prior formal Motivational Interviewing training is required. Suitable for healthcare professionals, HR practitioners, educators, social workers, coaches, customer service professionals, and anyone seeking to improve communication and behavior change conversations.
Course Materials
Motivational Interviewing workbook, OARS communication guides, conversation frameworks, case studies, role-play scenarios, empathy exercises, action planning templates, assessment tools, and practical reference materials.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
Ready to Get Started?
Take the next step in your professional development journey with this comprehensive training program.