Effective Strategies for Group Behaviour
A focused 1 Day program equipping participants with practical strategies to understand, influence, and manage diverse group dynamics in professional settings. Covers communication styles, conflict resolution, team engagement, and fostering collaboration.
Melbourne, Australia
July 9, 2026
Classroom Session
1 Day
About this course
A focused 1 Day program equipping participants with practical strategies to understand, influence, and manage diverse group dynamics in professional settings. Covers communication styles, conflict resolution, team engagement, and fostering collaboration.
What you'll learn
- Understand the causes and patterns of difficult group behaviour
- Identify disruptive, resistant, and unproductive group dynamics
- Develop strategies to manage conflict calmly and effectively
- Improve communication skills for handling challenging group situations
- Build confidence in guiding groups toward positive interaction
- Apply techniques to maintain control and cooperation
Course Contents
Module 1: Understanding Difficult Group Behaviour
- Identify signs of difficult group behaviour
- Explore why group behaviour becomes challenging
- Recognize impact on teamwork and outcomes
- Icebreaker Activity
Module 2: Causes and Triggers of Group Conflict
- Understand root causes of tension within groups
- Personality differences and their influence
Who Should Attend
- Team leaders and supervisors
- Managers and department heads
- Trainers and facilitators
- HR professionals
- Customer service teams
- Corporate employees who lead groups
Prerequisites
Suitable for team leaders, managers, trainers, and facilitators.
Course Materials
Workshop guide, scenario worksheets, and facilitation aids.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
Ready to Get Started?
Take the next step in your professional development journey with this comprehensive training program.